Want to Develop Taxi Booking Apps Like Uber & Lyft? 3 Lessons to Learn from These Taxi Giants Before Developing Taxi App

uber-like-app-development

A lot of people, who are living in busy cities like New York, Los Angeles, Chicago, London, Bangkok, and Dubai, got tired of heavy traffic and lack of parking facilities.

This is the main reason why most of the people in these cities find it easier to use taxi booking services.

When it comes to talking about taxi booking services, we can’t forget to take the names of the two taxi giants. Yes, we are talking about Uber and Lyft that have revolutionized the way people use taxi services.

Using taxi booking apps like Uber and Lyft, people are easily traveling from one place to another whether they are going office or returning home. As the number of people, who travel in taxis, are increasing, the demand for taxi booking apps like Lyft, Grab, and Uber is also growing.

So, if you are running a taxi company for the past several years or just entered in the taxi industry, it is must to have a ride-sharing app for your business. Develop a taxi app solution that connects drivers and passengers in real-time.

Before moving ahead and discussing the lessons to learn from taxi giants like Uber and Lyft, let’s know some basic information about taxi service providers.

Top Taxi Booking Apps in the Market

1. Uber

Launched back in 2009 by Travis Kalanick and Garrett Camp, Uber is one of the most popular ride-hailing apps, allowing users to book a ride in just a few minutes. Using this taxi app, people don’t need to park or wait for a taxi or bus in the middle of the roads.

Just tap in the application to request a ride for the desired destination and pay using card or cash as per the convenience. Available in more than 600 cities across 65 countries of the world, users can use the Uber taxi app for traveling anywhere like an airport or across town. 

Talking about Uber’s market share, the company’s market share of the US ride-hailing market is estimated at between 69% and 74%.

2. Lyft: Uber-like Taxi Booking App Solution

Launched in 2012 by Logan Green and John Zimmer, Lyft is another taxi booking application that operates in approximately 300 U.S. cities. The company was declared as the number two ride-hailing company with a 28% market share in the United States as of late 2018, according to the Second Measure research company.

As of June 2018, the company was valued at US$15.1 billion and it has raised a total of US$5.1 billion in funding. So, users of this taxi app can easily book a taxi from one destination to another with just a few simple taps on the screen.

Moving ahead, let’s talk about the lessons that you as a taxi startup can learn from these taxi giants and develop your own cab booking app like Lyft.

3 Lessons to Learn from Taxi Giants, Uber & Lyft, Before Developing a Taxi App

1. Provide Genuine Solutions to Your Customers’ Problems

The main lesson that you as taxi startup can learn from the Uber taxi solution is – providing genuine solutions to your customers’ problems. As Uber and Lyft, you can also think about your passengers or customers’ problems that they might be facing while booking a taxi and provide a solution in terms of the taxi app.

provide-solutions-users

Talking about Uber, the company first understood the problem of people that they were facing while hiring a taxi in the middle of the road. Then, the company provided a solution through taxi application, allowing users to book a taxi from the comfort of their home.

Along with booking a ride, customers can use the Uber app to check up on the driver for updates, giving them an estimated arrival time of the driver. The solution provided by Uber was not provided by regular cab companies. So, if you are a taxi startup and want to develop a taxi app, make sure to provide a genuine solution to your customers.

2. Keep It Simple & Convenient

Another lesson that you can learn from the most popular taxi application, Uber, is – try to make your application as simple as possible. By making it simple and convenient, you can make it easy for your passengers to utilize your application. In fact, all age group of people can easily use your taxi app to book a ride from one destination to another if they find it easy to use.

ride-share-app

Taking about Uber, it is a perfect example of simplicity and convenience. The company has developed an uncomplicated application, making it easy for people to use an app for ride booking. Uber is one such idea-based application that made people say ‘yes’ when they first heard it.

So, it is must that you develop a ride-sharing app like Uber simpler so that customers of different age don’t find it difficult to use your app.

3. Always Believe in Providing Quality Services

The third essential lesson to learn from the taxi goliaths like Lyft and Uber is – always believe in providing quality services to your customers. Along with providing solutions to your customers’ problems, try to serve them with the best quality services and give them a rich riding experience.

If are thinking about how to provide quality services to passengers, then you can do is listen to your customers’ problems, read their reviews and feedback, and get in touch with them. Ask your support team to reply and connect with each passenger, who has any problem with your application. And make sure to provide an instant solution to them.

Let’s take one example, if any of your app users face any problem while communicating with any of your drivers or traveling in a taxi, you can provide an instant solution to them. This is how you can stay ahead from your competitors and keep serving with quality services.

Final Remarks

As you have gone through 3 important lessons of Uber and Lyft applications, you might be ready to develop a successful taxi booking app like Lyft or Grab. No matter whether you have more than 10 drivers or 100 drivers in your taxi company, you can develop a cab booking app to serve your customers better.

So, if you have any idea on ride-sharing app development or apps like Uber, get in touch with us. We are a leading taxi booking app development company and already developed over 50 taxi booking apps with a range of features and functionalities.

We, at GoSpAXI, are dedicated to serving taxi companies and startups with Uber-like app development services without compromising the quality. In case, if you have still any query or confusion related to taxi app development cost or taxi app developer rates, you can fill our contact us form. Our technical expert team is happy to answer queries.

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Need Help? Already a GoSpAXI customer? Contact support@gospaxi.com.

4 Advanced Features of GoSpAXI, Taxi Booking App Solution, to Consider While Developing Taxi App

taxi-booking-app-solution

Almost every day, taxi businesses and startups contact us and ask us to develop a taxi booking app solution like Uber, Lyft, and Careem. After all, these are the taxi giants that are ruling the taxi industry.

However, the idea of developing a ride-hailing app like Uber, Lyft, and Careem is widespread because of the huge success of these companies in the ride-hailing market.

Considering the popularity of these taxi companies, if you, as a taxi company or startup, have decided to develop a taxi app solution to take your business to the next level, then GoSpAXI, a white label taxi booking app solution, is the right solution.

Unlike other white label taxi booking solutions, GoSpAXI provides a diverse range of features in the solution that includes Driver’s app, Rider’s App, Partner Panel, and Admin Panel. Through GoSpAXI solution, you can automate your daily taxi business operations like billing, booking, payment, update from drivers, and reviews from passengers.

Before talking about the features of our taxi solution, let’s have a look at the unique points of GoSpAXI taxi booking app solution:

  • As mentioned, our solution comes with driver and passenger apps along with the dispatch system, helping you to manage your drivers, track taxi’s position using GPS, payment and feedback at one platform.
  • Using dispatch solution, you as an admin can directly set fare amount for a particular area and time. In fact, admin directly defines the charges on the ride of any specific area based on time.
  • Moreover, GoSpAXI solution is designed and developed with the easy-to-access interface, allowing any non-technical member in your taxi business to access it.

Moving ahead, let’s check out the 4 advanced and unique features of GoSpAXI, a white-label ride-hailing solution:

1. Preferred Drivers for Passengers

The most unique feature that is not even provided by many popular taxi apps is preferred drivers for passengers. The feature allows your taxi riders or passengers to prefer any driver as his/her favorite. Yes, riders can mark any particular driver as preferred for their next rides and choose to travel with that particular driver as per his availability.

preferred-tax-driver

It happens many times when any rider travels from Point A to Point B and find the driver good in terms of behavior and service, so rider might want to travel with the same driver for the next time. So, the preferred driver is a must-have feature in your taxi booking application, allowing your riders to choose the driver as per his availability and book a ride.

Being an owner of the taxi business, consider including this feature that will retain the same riders for their upcoming rides.

2. Trip Parameters for Passengers

Another advanced feature is a trip parameter for passengers that is not offered by Lyft, Grab and other taxi apps even. Through this unique feature, trip parameters, riders are allowed to book a ride with any special request.

baby-seat-taxi

Let’s take an example if any rider wants to travel with the baby, she/he can book a ride with only those taxis that have baby seat available. Riders can place a special request for the taxi with a baby seat. Apart from the baby seat, riders can book those taxis that have wheelchairs so that handicapped people can book a ride and travel from one destination to other.

So, whether you are running a small or big taxi company, trip parameters is one of the most important features that you can include and provide to your riders. 

3. Advance Fare System

Advance fare system is another essential feature that plays an important role in your taxi business. The feature allows admin to set a specific fare for a particular area and time. When it comes to set a fare in the system, there are three different parameters to set the price, including time-based, distance, and area-wise.

advance-fare-management

For instance, you can specific fare when there is a surge in the morning time like 9 to 11 AM, and area-wise like particular area, where this is a high demand of taxi and the third is by distance like you will charge X amount up to particular kilometers. So, GoSpAXI taxi solution allows you to set fare and price based on the particular area, time and distance.

4. Manual Dispatch

The fourth important feature that GoSpAXI taxi app solution provides is manual dispatch in the admin panel. Through this feature, the admin can manually assign a trip request to the driver on behalf of the rider.

manual-dispatch-taxi-app

This feature is mainly useful when the riders can’t request for a ride due to low-network or for outstation customers. So, this feature will help admin to assign the manual trip to the driver and complete the trip.

Make sure to consider this feature when developing your own ride sharing app solution for your taxi business. This feature makes it easy for those riders, who are facing problem in booking ride.

Final Remarks

You have just checked the 4 advanced features of GoSpAXI, a white label taxi app solution, that allows you to deliver a seamless experience to your riders and drivers. In fact, you as an admin can get many benefits through these features and perform your operations easily.

So, if you have made up your mind to develop a taxi app like Uber or Careem for your taxi business, you can get in touch with our experts and discuss your requirements. Our expert will suggest the right solution, sufficing your business needs.

Moreover, our expert will also provide a demo of our GoSpAXI solution, showing a complete solution like rider and driver apps, admin panel and partner panel. Just book your free consultation now through our constant us form. We will get back to you as soon as possible.

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Request a demo today.

Need Help? Already a GoSpAXI customer? Contact support@gospaxi.com.