Want to Develop Taxi Booking Apps Like Uber & Lyft? 3 Lessons to Learn from These Taxi Giants Before Developing Taxi App

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A lot of people, who are living in busy cities like New York, Los Angeles, Chicago, London, Bangkok, and Dubai, got tired of heavy traffic and lack of parking facilities.

This is the main reason why most of the people in these cities find it easier to use taxi booking services.

When it comes to talking about taxi booking services, we can’t forget to take the names of the two taxi giants. Yes, we are talking about Uber and Lyft that have revolutionized the way people use taxi services.

Using taxi booking apps like Uber and Lyft, people are easily traveling from one place to another whether they are going office or returning home. As the number of people, who travel in taxis, are increasing, the demand for taxi booking apps like Lyft, Grab, and Uber is also growing.

So, if you are running a taxi company for the past several years or just entered in the taxi industry, it is must to have a ride-sharing app for your business. Develop a taxi app solution that connects drivers and passengers in real-time.

Before moving ahead and discussing the lessons to learn from taxi giants like Uber and Lyft, let’s know some basic information about taxi service providers.

Top Taxi Booking Apps in the Market

1. Uber

Launched back in 2009 by Travis Kalanick and Garrett Camp, Uber is one of the most popular ride-hailing apps, allowing users to book a ride in just a few minutes. Using this taxi app, people don’t need to park or wait for a taxi or bus in the middle of the roads.

Just tap in the application to request a ride for the desired destination and pay using card or cash as per the convenience. Available in more than 600 cities across 65 countries of the world, users can use the Uber taxi app for traveling anywhere like an airport or across town. 

Talking about Uber’s market share, the company’s market share of the US ride-hailing market is estimated at between 69% and 74%.

2. Lyft: Uber-like Taxi Booking App Solution

Launched in 2012 by Logan Green and John Zimmer, Lyft is another taxi booking application that operates in approximately 300 U.S. cities. The company was declared as the number two ride-hailing company with a 28% market share in the United States as of late 2018, according to the Second Measure research company.

As of June 2018, the company was valued at US$15.1 billion and it has raised a total of US$5.1 billion in funding. So, users of this taxi app can easily book a taxi from one destination to another with just a few simple taps on the screen.

Moving ahead, let’s talk about the lessons that you as a taxi startup can learn from these taxi giants and develop your own cab booking app like Lyft.

3 Lessons to Learn from Taxi Giants, Uber & Lyft, Before Developing a Taxi App

1. Provide Genuine Solutions to Your Customers’ Problems

The main lesson that you as taxi startup can learn from the Uber taxi solution is – providing genuine solutions to your customers’ problems. As Uber and Lyft, you can also think about your passengers or customers’ problems that they might be facing while booking a taxi and provide a solution in terms of the taxi app.

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Talking about Uber, the company first understood the problem of people that they were facing while hiring a taxi in the middle of the road. Then, the company provided a solution through taxi application, allowing users to book a taxi from the comfort of their home.

Along with booking a ride, customers can use the Uber app to check up on the driver for updates, giving them an estimated arrival time of the driver. The solution provided by Uber was not provided by regular cab companies. So, if you are a taxi startup and want to develop a taxi app, make sure to provide a genuine solution to your customers.

2. Keep It Simple & Convenient

Another lesson that you can learn from the most popular taxi application, Uber, is – try to make your application as simple as possible. By making it simple and convenient, you can make it easy for your passengers to utilize your application. In fact, all age group of people can easily use your taxi app to book a ride from one destination to another if they find it easy to use.

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Taking about Uber, it is a perfect example of simplicity and convenience. The company has developed an uncomplicated application, making it easy for people to use an app for ride booking. Uber is one such idea-based application that made people say ‘yes’ when they first heard it.

So, it is must that you develop a ride-sharing app like Uber simpler so that customers of different age don’t find it difficult to use your app.

3. Always Believe in Providing Quality Services

The third essential lesson to learn from the taxi goliaths like Lyft and Uber is – always believe in providing quality services to your customers. Along with providing solutions to your customers’ problems, try to serve them with the best quality services and give them a rich riding experience.

If are thinking about how to provide quality services to passengers, then you can do is listen to your customers’ problems, read their reviews and feedback, and get in touch with them. Ask your support team to reply and connect with each passenger, who has any problem with your application. And make sure to provide an instant solution to them.

Let’s take one example, if any of your app users face any problem while communicating with any of your drivers or traveling in a taxi, you can provide an instant solution to them. This is how you can stay ahead from your competitors and keep serving with quality services.

Final Remarks

As you have gone through 3 important lessons of Uber and Lyft applications, you might be ready to develop a successful taxi booking app like Lyft or Grab. No matter whether you have more than 10 drivers or 100 drivers in your taxi company, you can develop a cab booking app to serve your customers better.

So, if you have any idea on ride-sharing app development or apps like Uber, get in touch with us. We are a leading taxi booking app development company and already developed over 50 taxi booking apps with a range of features and functionalities.

We, at GoSpAXI, are dedicated to serving taxi companies and startups with Uber-like app development services without compromising the quality. In case, if you have still any query or confusion related to taxi app development cost or taxi app developer rates, you can fill our contact us form. Our technical expert team is happy to answer queries.

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Need Help? Already a GoSpAXI customer? Contact support@gospaxi.com.

Cab Booking App Development – 3 Reasons to Consider Outstation Model from GoSpAXI Solution While Developing Taxi App

outstation-taxi-app-development

Have you ever wondered why taxi booking companies like Uber, Careem, Lyft, and Easy Taxi are so much popular?

Yes?

Being a taxi startup or company, having this question in mind is normal because every traditional taxi service provider is trying to become successful like these taxi giants.

Today, Uber-like taxi booking apps are taking the market away from the traditional taxi service providers. And the truth is – taxi booking apps like Uber are not going anytime soon. In fact, these apps are here to stay, allowing riders to book a cab from one destination to another from the comfort of their home.

Moreover, these apps are introducing many new taxi services for riders to give them a rich and user-friendly experience. So, whether you are running a taxi business or about to start your own independent taxi company, it’s high time to developing cab booking apps like Uber and Lyft, connecting riders and drivers in real-time.

However, if you are thinking about how you can differentiate your taxi app from other successful apps, then the solution is outstation model. Yes, the outstation model is the best option to consider for your taxi app like Uber, enabling riders to book a taxi from one city to another city using their smartphone.

By opting for outstation model from GoSpAXI, a white-label taxi booking app solution, you can allow your riders to have multiple stop-overs, explore the far-flung areas of another city or place and travel at their own convenience.

3 Reasons to Consider Outstation Model from GoSpAXI Solution While Developing Taxi App

1. Provide Freedom to Riders to Book Cab for Another City

The current taxi booking apps are mainly functioning within the city like from point A to point B, but there are many people across the city, who frequently travel from one city to another during holidays or for any business purpose. These people are not able to book taxi services due to the unavailability of outstation taxi service providers.

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Therefore, you can develop a taxi booking app with the outstation model, allowing riders to book a cab from one city to another for their any purpose. According to your convenience, the price for the different cities can be fixed or as per the kilometers or time period.

In addition to this, you can allow your customers or app users to book a round trip and let them experience luxury travel with your taxi book. In short, an outstation model for your app can give freedom to your riders to book a cab for another city right through from the smartphone.

2. A Greater Chance to Expand Your Taxi Business to Out of Cities

Another reason to consider the outstation model for your taxi-hailing app is to get a greater chance to expand your taxi business to out of the cities. Yes, by developing a taxi booking app with the outstation feature, you make it easier for riders to book a taxi from one city to another and travel without any hassle.

Following the same steps that customers follow while booking the nearby taxi, outstation travelers can easily book an outstation cab using their smartphone. So, an outstation feature not only benefits your riders, but it will also benefit you in your business, allowing you to win a greater number of customers.

In fact, tourists travelling from one city to another prefer taxi booking apps as compared to the local taxi operators. So, if you want to target a larger audience and expand your taxi business to other cities, the outstation feature is the right option.

3. Target Wide Audience That Means More Business

With the outstation model in your ride-hailing application, you can target wide audience like businessmen, who travel from one city to another for business purpose, students, who travel for studies, tourists, who visit another city for holidays and more.

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With the wide audience, you, as a taxi businessman, can do more business, resulting in more profit. So, outstation passengers can book a taxi for another city with just a few simple taps on the screen and get a great riding experience.

Moreover, you can allow your passengers to book a taxi in advance, economical one-way or round trip, choose a vehicle from different options, and get a trained driver. By providing these different options serve your customers in a better way and think out from one city to extend your business with flexible outstation service.

Concluding Remarks

As taxi industry is growing every single day, revenue in the ride-hailing segment amounts to US$76308m in 2019 and it is expected to show an annual growth rate of 12.9%, resulting in a market volume of US$123,792m by 2023.

Considering the growth of the taxi industry, if you have decided to invest in taxi booking app development, GoSpAXI, a white-label taxi app solution, is the perfect choice for you. Our solution, GoSpAXI, comes with an advanced range of features, allowing your riders to book a cab for both nearby destination and outstation.

In any case, if you still have any query or confusion related to our GoSpAXI solution, get in touch with our expert through our contact us form. One of our experts will get back to you and happy to explain our solution. In fact, our expert provides a demo of our GoSpAXI solution, explaining the complete features of Driver’s app, Rider’s app, Partner Panel and Admin Panel.

Request a demo today.

Need Help? Already a GoSpAXI customer? Contact support@gospaxi.com.