Gone are the days when people used to hail a taxi by sticking an arm out. People no longer entertain such conventional transport facility. Most riders prefer to book from an on-demand taxi app which promises a reliable, timely pick-up service like Uber. Such Uber like apps assures rider about their safety and security.
If you are still into conventional taxi business, it seems that you are not interested in increasing your business bottom line.
Not only did the taxi app trendsetters get an alternative for commuters, but also changed commuting behaviors. If you are unsure about having a taxi booking app of your own, here are some growth opportunities listed for your business.
- Tourists and business travelers: These people are a constant income source as they are in a country or city to roam around with an independent and quick transport for business or leisure experience.
- People who go to clubs, parties, and other events frequently: The transport service for such people have to be just a flick away! If they are wasted, they need a car on an emergency basis, and if an individual has to attend an event, they need to reach the destination on time.
- Providing late-night cab service: Late night cab services are for people who have late night flights and trains to catch. Sometimes in an emergency case like reaching a hospital, your taxi app service can save someone’s life.
- Availability at door-steps: A rider can book a cab anytime he wishes and can get a convenient door-step service. Your app will become a desirable convenience as it is a real-time and affordable on-demand app service.
The transportation industry is growing fast with the advent of mobile apps. The most responsible feature that these apps provide to the taxi businesses is, monitoring the driver’s activities on the go from their hand-held devices. In this cluttered competition of presenting the best and timely service, without an app, your firm will surely not raise up to the customer’s expectations. Let us discuss some other challenges of conventional taxi businesses.
5 Challenges Faced By Your Taxi Business Without Mobile App
1-Speed and efficiency in hiring a taxi
Nowadays everyone wants to reach their locations on an urgent basis. The riders are looking for fast ride-hailing service and drivers are looking for idle customers. The simple solution to unite these two parties is a taxi booking app development. Such apps increase the efficiency of hiring and speeding the commuting process which is now not obtained by conventional taxi businesses.
2- Productivity at stake
The extinct taxi business most certainly lacks in measuring driver’s productivity. It is nearly impossible without a mobile app development to keep a track on the efficiency and productivity of the drivers. For example, a driver can just ideally sit the whole day and still get his pay from the company. But through mobile apps, a company can easily have a track of daily work and number of rides he has provided service for. Thus you can increase productivity with a responsive driver approach if you develop your own ride-hailing app.
3- Location alerts and smart route planning
The traditional taxi businesses have to stalk for the riders through phone calls or by gazing out of the taxi window to look for an eagerly waiting passenger to reach his desired place. But with a taxi booking app development through GPS, the passenger and driver can get an accurate location alert.
The more advanced feature of such a mobile app development is a smart route planning that can help drivers and their managers to plan a safe and less traffic route for their early arrival and satisfactory service. The mobile app integrated into the drivers notify the managers about the current work and location. Such features can enhance business credibility and build a sense of assurance from the firm’s side to the rider.
4- Vehicle Maintenance
For many taxi businesses, maintaining vehicles is not the first priority. But after some point, for better fuel and taxi condition the vehicle maintenance is an essential aspect which the taxi app development takes into account. Managing fleets and drivers with such mobile apps bring long term benefits to the firm like reducing preventable breakdowns and optimal utilization of fuel. By closely monitoring every vehicle and keeping a track of the maintenance with timely actions can be beneficial to the firm in money-saving and for further business growth.
5- Enables Real-Time Customer Feedback
In the extinct taxi business, you cannot come to know about customer feedback. For example, if the driver has misbehaved during the journey, there is no such complaining portal where the rider can get justice. Through the taxi app development, the rider and the firm can get a clear analysis of the driver’s service and behaviour. The facility of commenting and reviewing can also increase goodwill and real-time check ratio for the business.
The taxi booking app development is a fast-growing customer base which is accompanied with great booking features and business management. The on-demand ride sharing app offers convenience and on-spot bookings for your taxi business.
In this mobile age, taxi rental business requires a taxi app for a sane transportation facility and satisfactory experience for customers. So, if you have planned to have a taxi booking app or have an idea of developing one, cross-verify it with us.
We, at GoSpAXI, are a leading taxi booking app development company and already developed over 40 taxi apps for taxi businesses. So, get ready to turn your taxi business into a brand.